Shipping policy

Shipping Policy

At Puromomo, we know how exciting it is to receive your order — and we’re committed to making the process as smooth and transparent as possible.

All orders are processed within 1–2 business days (excluding weekends and public holidays).

Once your order has been packed and dispatched, you’ll receive a shipping confirmation email with your tracking details.

Please note:

During peak seasons or promotional periods, processing may take slightly longer.
Orders placed after business hours will begin processing on the next business day.

Estimated delivery time: 6–12 business days

Best for everyday orders with reliable delivery tracking.

Estimated delivery time: 3–7 business days

Recommended if you’d like your order sooner.

Please note that delivery times may vary depending on your location, customs processing, and local courier conditions.

Once your order ships, you’ll receive a tracking number via email.

Tracking updates may take 24–72 hours to appear after shipment confirmation.

If you haven’t received your tracking email, please check your spam folder or contact us for assistance.

We currently ship to selected international destinations.

International orders may be subject to:

These charges are determined by your local customs authority and are the responsibility of the customer.

Puromomo is not responsible for delays caused by customs clearance.

Please double-check your shipping details before placing your order.

Puromomo cannot be held responsible for lost or delayed packages due to incorrect or incomplete shipping information.

If you have any questions about your order, feel free to contact us.

We’re here to help make your grooming journey feel simple, calm, and stress-free.